GDPR DATA PROTECTION

PROTECTING YOUR CONFIDENTIAL DATA IS ONE OF OUR CONCERNS.

Europ’Agence is committed to respecting your privacy as well as applicable data protection and privacy laws. This privacy policy ('Policy') describes our method of collecting and using personal data when Europ’Agence is the data controller or when we mention the applicability of this policy. 'Personal data' refers to all information about you or any individual who can be identified.
We will provide you with additional information regarding this privacy, when it is specific to a product or service in the Supplements of this policy. You may also encounter warnings when using our products or services. If you encounter differences between these warnings and this Policy, you should first consider the warnings.
The software on your device may have access to your information. Our products or services may contain links to, or be integrated with, other websites and services of companies that have their own privacy policy. Where our products are integrated with the products and services of our clients, we ask them to be transparent with you. This may include the presence of a link redirecting to this Policy and relevant Supplements, and this transparency may also appear in the form of integrated notifications identifying us as the provider or responsible party for the service.

If you do not agree with this policy, do not use our products or services, and do not provide your personal data to Europ’Agence.

WHAT INFORMATION DO WE COLLECT?
We collect your personal data and other information when you request a quote.

USE OF PRODUCTS AND SERVICES
When you access our online services, our web servers automatically record your visits. These recordings typically include your IP address, access durations, referring sites, pages visited, links and features used, displayed or requested content, browser or application type, language, and other similar information. You can also refer to our Cookie Policy.
Our applications may regularly contact our servers, for example, to check for updates or to send us information regarding your usage of our services. Additionally, we may invite you to voluntarily join service improvement or research programs, in which we collect detailed information. Refer to the Supplements of this Policy for more information.

INFORMATION YOU HAVE PROVIDED TO US
When you request a quote, we may ask you for information such as your name, email address, phone number, postal address, and comments.

WHY DO WE PROCESS YOUR PERSONAL DATA?
Europ’Agence may process your personal data to meet various needs. This may apply to one or more needs at a time.

ACCOUNTS
An account may be necessary to help you manage your content and preferences. Depending on the service, creating an account may be required or optional. Creating an account involves providing us with basic contact information about you such as your name, email address, and country of residence.

CONTACTING YOU
We may use your personal data to communicate with you in order to contact you through our customer service.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Our legal basis for processing your personal data depends on the purpose of the processing and may vary as described in the corresponding Supplement to the product or service you are using. Generally, the legal bases for processing your personal data are as follows:

LEGAL OBLIGATIONS
We process your personal data in accordance with laws and regulations.

LEGITIMATE INTERESTS
We process your personal data for the purpose of our legitimate interests in customer management. Any such processing is subject to appropriate measures to protect your freedoms and fundamental rights in connection with your personal data.

HOW LONG DO WE RETAIN PERSONAL DATA?
Nous nous efforçons de collecter uniquement les données personnelles en adéquation avec l’objectif pour lequel elles ont été collectées et de ne pas conserver ces données plus longtemps que ces objectifs l’exigent. La durée pendant laquelle les données personnelles sont conservées et les critères qui déterminent cette durée dépendent de la nature de ces données personnelles et de l’objectif pour lequel elles ont été collectées. Par exemple, pour ce qui est des données en lien avec la gestion de votre compte (comme votre nom, adresse courriel, contenu du compte et préférences), elles sont conservées aussi longtemps que vous les maintenez sur votre compte. Vous pouvez contacter le bureau confidentialité de Europ’Agence à l’adresse contact@europagence.com afin d’obtenir un complément d’information à propos de la conservation de vos données personnelles.

DO WE SHARE YOUR PERSONAL DATA?
We do not sell, rent, or disclose your personal data to third parties.

REQUIRED DISCLOSURES
We may be required by law to disclose your personal data to certain authorities or other third parties, such as law enforcement agencies. We may also disclose and process your personal data in accordance with applicable law to defend the legitimate interests of Europ'Agence, for example in legal proceedings or in connection with government requests and filings.

MERGERS AND ACQUISITIONS
If we decide to sell, merge, or otherwise reorganize our companies in certain countries, this may involve us disclosing personal data to potential or actual buyers and their advisors, or receiving personal data from sellers and their advisors.

HOW TO ADDRESS DATA QUALITY?
We take reasonable measures to keep accurate the personal data we hold and to delete inaccurate or unnecessary personal data.
We encourage you to access your account to review your personal data from time to time to ensure it is up to date.

WHAT MEASURES ARE TAKEN TO PROTECT YOUR PERSONAL DATA?
We take appropriate measures to address the risk of online security, physical security, data loss, and other risks by considering the risk posed by the processing and the nature of the data being protected. We also limit access to our databases containing personal data to authorized personnel who have a justified need to access this information.

WHAT ARE YOUR RIGHTS?
You have the right to know the personal data we hold about you and to access it. You have the right to request that any incomplete, incorrect, unnecessary, or outdated personal data be updated. You have the right to request the deletion of your personal data and to obtain a copy of your data in a machine-readable format. You have the right to object to or restrict processing in certain circumstances, for example, when you believe the data is inaccurate or the processing activity is illegal. If you reside in a European Union member state or in the European Economic Area, you have the right to lodge a complaint with a supervisory authority regarding our data collection and processing activities.
You can exercise your rights by contacting us. The data protection legislation in force may contain certain restrictions on the extent to which these rights can be exercised. If a restriction applies, we will respond to your request by explaining the actions that will be taken, as required by the relevant data protection legislation.

COOKIES AND HOW WE USE THEM
This policy explains how Europ’Agence uses cookies, files, and technologies related to cookies on its websites, such as Flash cookies, also known as "Flash cookies," web beacons, etc. We generally refer to these as "cookies."

WHAT ARE COOKIES AND HOW DO THEY WORK?
Cookies are small files that are sent and stored on your computer by the websites you visit. Cookies are stored in your browser's file directory. During your next visit to the website, your browser will read the cookie and transmit the information back to the website or the element that originated the cookie. To learn more about these technologies and how they work, please refer to websites like allaboutcookies.org.

WHY DOES Europ'Agence USE COOKIES?
Europ'Agence uses cookies on its domains to provide you with a smoother experience, and for the reasons outlined below.

BASIC FUNCTIONS.
These cookies are essential for the operation of our websites and to provide you with a seamless experience.
You can browse uninterrupted thanks to the storage of certain data such as your language and country preferences, while maintaining authentication for secure parts of the domain.

IMPROVEMENT OF THE WEBSITE
These cookies allow us to improve our websites by observing their usage.
We perform analytical profiling to see, for example, if a particular product is viewed by unique users (to detect its popularity). We also observe the location from which access is made to optimize our sites for our users.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Cookies and tracking pixels are integrated into our site based on your consent. You can also manage your cookie settings from your browser's settings.

HOW CAN I MANAGE COOKIES?
You can modify the available options to manage cookies in your browser. The browser can be used to manage cookies associated with basic functions, site improvement, personalization, and advertising. Different browsers use different methods to disable cookies, but they are generally found in the Tools or Options menu. You can also consult the browser's help menu. In addition to managing cookies, browsers also allow you to control files similar to cookies, such as local shared objects, by enabling the browser's privacy mode. Disabling cookies may prevent you from using certain sections of Europ’Agence's websites. However, if you delete your browser cookies, you may need to reinstall the cookies you have chosen to disable.

HOW LONG DO WE RETAIN INFORMATION?
This depends on the type of cookies. Session cookies expire when the browser is closed.

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Europ'Agence will be the administrator of your personal data.
You can find the identity of the administrator and their contact details on the Europ'Agence website.
For inquiries regarding Europ'Agence's privacy practices, you can contact the following:
Europ’Agence –

32, Rue Partouneaux – 06500 MENTON

E-mail : contact@europagence.com

CHANGES TO THE PRIVACY POLICY
Europ’Agence reserves the right to modify this document and, with or without notice, to block access to our Site at any time, or to change the conditions of access. However, if our Policy were to be modified in a way that might be unfavorable to you, Europ’Agence would publish a warning note at the top of this policy, as well as on the homepage of our Site. We advise you to regularly check our Policy to stay informed of any changes.